NOTICE: eTransfers may be blocked to protect your deposits from cyber attacks
The BC Credit Union system's online banking services have been the target of a string of brute force attacks by an unknown group. These attacks seek to log into accounts through a series of automated attempts, and if successful, can sometimes lead to fraudulent transfers being made.
On January 14th and 15th, 2019, CCEC became the target of one of these brute force attacks. We are pleased to report our online system was successful in combating the attack with minimal impact to members.
As of February 1, 2019, CCEC has introduced an added layer of security, 'reCAPTCHA'; a tool designed to prevent automated attacks. We have also closed online access to members who have not been using that access. Still, we are dealing with some intrusions. At times we will need to close the outbound eTransfer services. We are working with security system specialists to close all access to these attacks.
As always, we encourage you to check your account regularly, and contact us directly at 604-254-4100 if you suspect any suspicious activity on your account. And make sure your password strong.
NOTE: Family Day Holiday in BC. The Branch will be closed on Saturday, February 16 to celebrate Family Day. We will be open regular hours on Tuesday, February 19 at 10:00am.
Notices and Updates for our Members
- Lost, stolen or captured card? Click here to find out who to call.
- Be sure to Activate, by using, your new MemberCard. If you didn't get one or can't find it, please phone us at 604-254-4100 (or 1-866-254-4100).
- Go Paperless! Now, e-Statements available through MemberDirect (online banking). Get your statements faster, more reliably and more secure than through postal mail. Email us or let us know when you come to the branch that you want to go paperless.
Apply Online today*for all cards except deposit secured cards.
Credit Unions across Canada are partnered with Collabria Financial Services, a company that is wholly owned and operated by credit unions, to provide our members with VISA cards.
Learn more.Pick the charge card that fits your needs.
Service Charges and Fees
Click here to download our Services and Fees that are effective on March 1, 2018.
Learn more about CCEC history, mission and values by clicking here.
CCEC is a single branch autonomous and independent credit union on Commercial Drive, Vancouver. The credit union was formed in 1976 by a group of community organizations, community activists, local co-ops and not-for-profits who were unable to access financial services through mainstream banks and credit unions.